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To the clients of Manju Bhatia,

We just completed our third transaction with Manju and I have to say that hands down she is the best real estate agent we have ever worked with.  I first met Manju at an open house in Palo Alto in 2004 when I learned that I would need to relocate back to the bay area for my job.  We were living in DC at the time and shopping for a house 3000 miles away was a bit daunting but Manju made it as painless as possible and helped us selected the best house for us.  This included going to the house at 5:00pm, standing in the upstairs bedroom with the window opened and holding her cell phone to the window so we could get a sense of the noise because the house we really liked is on a relatively busy street.  This was just one of many ways that Manju helped us get comfortable with the purchase of the house from 3000 miles away.  We got the house and were very happy in it.

Last year we decided it was time for a change and without hesitation immediately called Manju to help us find our new home.  My partner and I weren’t in complete agreement about what we wanted in our next house but with Manju’s help we were able to come to agreement and found a great house in Willow Glen.  Throughout this process, Manju was extremely helpful showing us or directing us to literally 30 plus homes that we either requested to see or that she thought we should see.  Manju helped us through every step of the process through the final closing, including the walk through, getting all inspections completed, handling all the finance arrangements basically making it extremely easy for us which was great because we both travel for our jobs quite a bit and it was very reassuring to know that Manju had everything under control.  The purchase went off without a hitch.

Once we closed on the new house, we again turned to Manju to sell our previous home.  This was the first time we had worked with Manju as sellers and I have to say as wonderful as she was through the home buying process, she was equally fantastic helping us sell our home.  Manju put together a comprehensive marketing strategy for selling the home, including a reception for the neighbors!  She arranged everything for us including the stagers, the home inspection, finding and scheduling the person to refinish the hardwood floors, the painter, the carpet shampooer, and the photographer, literally everything.  The house looked like new when it went on the market and within a day we already had two offers.  We accepted the highest bidder and went under contract.  The buyers and their agent proved to be quite demanding with daily calls to Manju about various concerns even though they had told us how much they loved the house and had to have it!  Manju handled all these issues with grace and professionalism but on Christmas day the buyers decided to back out.  Without missing a beat Manju immediately got our home status changed from pending to active and helped reassure us that she thought it was all for the best and based on the interest that there was in the house she was certain that she would find another buyer very quickly.  True to her word, she did and two days later we had another offer with almost no contingencies and all cash!  The only contingency was a home inspection which the other buyers had also had done and we had one done ourselves so this would be the third inspection!  We accepted the offer and Manju worked closely with the buyer’s financial advisor to get the inspection scheduled.  This proved to be extremely challenging due to a serious illness in the buyer’s family.  We granted the buyers an extension on the one contingency but when this date was missed Manju told us that despite the difficult situation for the buyer that it was truly in our best interest to cancel the contract and find another buyer given the low inventory on the market.  We took Manju’s advice and the house went back on the market.  Within one day Manju had found us another buyer who wanted a 10-day close, which was music to our ears!  Manju, again handled everything for us even down to helping us find buyers for some of the furniture we had left in the garage!  This time the house sold without a hitch and the new owners are now happily settling in.

I realize as I am typing this that is may all sound to good to be true but it’s not.  As I said at the beginning of this recommendation Manju Bhatia is the best realtor hands down and I would highly recommend her and do to all my friends that are looking for a home.

 

Sincerely,

Jeff Hayes